TERMS & CONDITIONS
Effective Date: February 22, 2026
Company: SamboGear LLC
Website: www.sambogear.com
- Company Information
SamboGear LLC is a United States registered company located at:
SamboGear LLC
5335 Oak Park Lane #138
Oak Park, CA 91377
United States
Email: info@sambogear.com
We distribute sambo and martial arts equipment worldwide.
- Acceptance of Terms
By accessing or purchasing from our website, you agree to these Terms & Conditions.
If you do not agree, please do not use our website.
- Products & Product Descriptions
We strive to provide accurate product descriptions, images, and specifications.
However:
- Minor variations in color or design may occur.
- Product availability may change without notice.
- We reserve the right to correct pricing or listing errors.
We do not misrepresent products or brand affiliations.
- Orders & Payments
All orders are subject to acceptance and availability.
We reserve the right to:
- Cancel orders suspected of fraud
- Refuse service where necessary
- Request additional verification
Payments are processed securely through PCI-compliant third-party providers.
We do not store full credit card details.
- Pricing & Taxes
Prices are listed in USD unless otherwise stated.
Customers are responsible for:
- Applicable import duties
- Customs clearance fees
- VAT or local taxes (for international orders)
- Shipping
We ship worldwide.
Delivery times are estimates and may vary due to:
- Customs processing
- Carrier delays
- International logistics conditions
Tracking information is provided once available.
- Intellectual Property
All website content (logos, text, images) belongs to SamboGear LLC or its partners and may not be copied without permission.
- Limitation of Liability
SamboGear LLC is not liable for:
- Indirect damages
- Delays caused by carriers
- Improper product use
Use products according to sport regulations and safety standards.
- Governing Law
These Terms are governed by the laws of the State of California, United States.
SHIPPING POLICY
Effective Date: February 22, 2026
- Processing Time
Orders are processed within 1–5 business days unless otherwise stated.
High-demand or special items may require additional processing time.
- Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- Europe: 7–21 business days
- Asia: 7–21 business days
- Other regions: 10–30 business days
Delivery times are estimates and not guarantees.
- International Shipping
International customers are responsible for:
- Customs duties
- Import taxes
- Brokerage fees
We are not responsible for customs delays.
- Lost or Damaged Packages
If a package is lost or damaged:
- Contact us within 7 days of delivery confirmation.
- We will initiate a carrier investigation.
- Incorrect Address
Customers are responsible for providing accurate shipping information.
We are not responsible for delivery failures due to incorrect addresses.
REFUND & RETURNS POLICY
Effective Date: February 22, 2026
- Return Eligibility
We accept returns within 14 days of delivery.
Items must be:
- Unused
- Unwashed
- In original packaging
- In resellable condition
Protective equipment and intimate-use items may not be eligible for return for hygiene reasons.
- Non-Returnable Items
We do not accept returns for:
- Used products
- Customized items
- Clearance or final sale items
- Items damaged by improper use
- Return Process
To initiate a return:
Email: info@sambogear.com
Include:
- Order number
- Photos (if damaged/defective)
- Reason for return
Return shipping costs are the responsibility of the customer unless the item is defective.
- Refunds
Once returned items are inspected:
- Refunds are issued to the original payment method.
- Processing time: 5–10 business days.
Shipping costs are non-refundable unless the error was ours.
- Chargebacks
Customers must contact us before initiating chargebacks.
Fraudulent disputes may result in order cancellation and account restrictions.